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Troubleshooting
Rt'lr'r
ttr tllis scctron
il iou e rpenence
trouble. opcrating
your
FAXPHONE
J Cannot
send
a document?
.
Ls the FAXPHONE.\'et.forthe
tvpe of telephone line
in use
(pul.se/tone)l
Il
vou
havc
a
pulse
line.
be sure the FAXPHONE
is
set
for
pulse
dialing.
lf'r,ou
are not sure about what type of line
you
have, contact
your
local
telephone
company. Scc
pg.l4.
.
Hus
tltt, tlttcutnent been.fed c'orreL'tll into the FAXPHONE?
Rernove the
document.
stack it
and
f'eed
it
into
the
FAXPHONE cor-
fectlY.
See
Pg.'19.
.
[.s
tltc Orre-touch or Codetl Speecl Dialing ntunber
you
used
registered.for
tlt(
l(ulLtre
\'oLt
\r'utll lo ttse?
Chcck the content of the One-touch or Coded Speed Dialing button and
bc
sure it was registered correctly.
See
pg.39.41.
.
Is lhe ollter
purtt".s
,fu.r
out
of
puper?
('lll
the other
party
and be sure
paper
is installed in the other
party's
fax
unit.
.
,.\rt' there
tm.t' otlter Ll()(umenls being sent.from memort'?
Allorv
tinre for the current document to flnish sending.
.
Prinl
un rctivit)' rcport and check fbr an errorcode. See
pg.9l.
109.
.
\{akc sure
there is a dial tone when
you
lifi the handset.
J Are
the
images
you
send or copy spotted or dirty?
.
l:
tlrt documant scurtning
glu.s.s
cleun?
Il' thc scanning
glass
is dirty, clean it.
See
pg.
l(X).
.
Ls lltc otltcr purN'.s
fu.r
w,orking
properh?
'fo
conl'irm
correct
operation
of
your
own
FAXPHONE, make a copy.
If
thc
copv
is
clcar. the other
party's
fax may have
a
problem.
.
ls tht, dot'urnent.fetl correctll' ittto
the
Automalic Dctcuntent Feeder?
Re nror,'c thc documcnt
and
f-ecd it
correctly
into the feeder. See
pg.49,
I Cannot
send using Error
Correction
Mode
(ECM)?
.
I)rte.s tltt' otlter
;turtt".s.fux
.sLtpport ECM?
Sonre f ax units do not sLlpport ECM transrnission. lf the other
party's
fax
docs not support ECM transmission, then the document
is sent in the
nrlrrrral
nrode without error checking.
.
ls rttrlr
l'1\XPHONI:: set
tor
ECM sending?
ECN4 sending firr
your
FAXPHONE
can
be turned off and on. Check the
cLlrrenl settlng. See
pg.tt8.
RECEIVING
J Cannot receive
a document automatically?
.
Ls tltc LAXPHONE set
trt
receit,e
automuticulh'?
fror tlre FAXPHONE
to automatically switch from telephone
to fbx
ckrcirrttc'nt reccpti()n. ancl
i--l
icons must be ofi. Press the
IANS
H(X)K
LJP/MANUAL-l to turn thern off. See
pg.7l
.
1o,4