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132 Troubleshooting Chapter 13
Clearing Jams
Jams in the ADF
When a document jams or misfeeds in the ADF, the LCD displays
CHECK DOCUMENT
.
Follow this procedure to clear the document jam:
You do not need to unplug the FAX when clearing document jams.
1 Press Stop.
2 Use both hands to gently open the
operation panel.
• It only opens partially.
• Do not try to pull the document out
without opening the operation
panel since you may tear or
smudge the document.
3 While holding the operation panel
open, remove the document.
• Pull it gently in either direction.
• If a multipage document is loaded,
remove the entire document from
the ADF.
4 When you are finished, close the
operation panel by pressing it down
from the centre.
• Be sure to close the operation
panel until it locks into place, or
the unit will not function properly.
If the paper does not pull out easily,
do not force it. Contact your local
authorised Canon dealer or the
Canon help line.