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1313TroubleshootingChapter 13
Troubleshooting
Paper Feeding Problems
■ Paper does not feed properly.
The multipurpose tray may contain too many sheets.
• Make sure you load the correct quantity ( p. 52).
The paper may not be loaded correctly.
• Make sure the paper stack is loaded correctly in the multipurpose tray
(p.215).
■ Multiple sheets feed together into the FAX.
The paper may not be loaded correctly.
• Make sure the paper stack is loaded correctly in the multipurpose tray
(p.215).
The multipurpose tray may contain too many sheets.
• Make sure you load the correct quantity ( p. 52).
Different types of paper may be loaded in the multipurpose tray.
• Load only one type of paper.
• Make sure you load paper that meets the requirements for the FAX
( p. 52).
• Let the paper run out before refilling the multipurpose tray. Avoid mixing
new stock with paper already loaded.
■ Repeated paper jams occur.
The paper you are using may be causing the jams.
• Make sure you load paper that meets the requirements for the FAX
( p. 52).
Faxing Problems
Sending Problems
■ Cannot send a fax.
The FAX may not be set for the correct telephone line type.
• Make sure the FAX is set for the correct telephone line type ( p. 38).
The document may not be loaded correctly.
• Make sure the document is loaded correctly in the ADF ( p. 43).
• Make sure the operation panel is closed.
The onetouch speed dialling button or coded speed dialling code you
entered may not be registered correctly.
• Check that the speed dialling settings are registered correctly
( Chapter 6).