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Hardware error. 03130031-2F7x (x is 0, 1, or 2)
Cause Corrective Action
The ink tank is not
installed correctly.
Turn off the power, remove and then reinstall all of the ink tanks, and then turn on the power.
If the same message is displayed again, write down the error code and message, turn off the printer, and
contact your Canon dealer for assistance. (See "Replacing Ink Tanks.") ➔P.25
Top cover is open.
Top cover is open.
Cause Corrective Action
The printer has detected that the Top Cover is
open.
Open the Top Cover fully, remove any foreign objects, and close the Top Cover
again.
If the error occurs again, close the Top Cover, turn off the printer, and wait a while
before restoring power.
Prepare for parts replacement.
Prepare for parts replacement.
Cause Corrective Action
It is almost time to replace consumables for
which service is required.
If "Parts replacement time has passed." is displayed, you can continue to use the
printer for some time.
Contact your Canon dealer for assistance.
Parts replacement time has passed.
Parts replacement time has passed.
Cause Corrective Action
It is past the recommended time to replace consumables for which service is required. Contact your Canon dealer for assistance.
Unknown file.
Unknown file.
Cause Corrective Action
Data sent to keep the printer up to date (such as pa-
per information) is in the wrong format.
Check the data. Turn off the printer and wait a while before restoring power,
and then resend the data.
You have uploaded firmware for a different model. Check the firmware version. Turn off the printer and wait a while before re-
storing power, and then resend the firmware.
If the message is displayed again, contact your Canon dealer for assis-
tance.
Multi-sensor error
Multi-sensor error
Cause Corrective Action
Direct sunlight or strong lighting may be shining on
the printer and causing the sensor to malfunction.
Take steps to ensure the printer is not used when exposed to direct sunlight
or strong lighting.
The performance of a sensor inside the printer may
be impaired.
Turn off the printer and wait at least three seconds before restoring the pow-
er.
If the message is displayed again, contact your Canon dealer for assistance.
Error in cutter position.
Error in cutter position.
Cause Corrective Action
The Cutter Unit stops in the middle of cutting.
1.
Push the Release Lever back and remove the paper.
2.
Pull the Release Lever forward.
iPF780 Series
Top cover is open.
Basic Guide
Error Message Other Messages
129