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13-8
Troubleshooting Chapter 13
LCD Messages
The following messages are displayed in the LCD when the FAX is performing a
task, or when it encounters an error. The error code appears in the ACTIVITY
REPORT (
p. 11-3).
Messsage Error Code Cause Action
—
The unit is waiting to redial
the other party’s fax
number because the line
was busy or the other party
did not answer when you
tried to send the document.
Wait for the unit to automatically
redial the fax number (
p. 7-9).
#018
The fax/telephone number
you dialled is busy.
Try sending the document at a later
time.
The fax number dialled
was incorrect.
Check the fax number and dial again.
The other party’s fax
machine is not working.
Contact the other party and have them
check their fax machine.
The other party is not using
a G3 fax machine.
Contact the other party to check that
they are using a G3 fax machine.
The telephone line type
setting on your unit is
incorrect.
Set your unit for your telephone line
type (
p. 3-8).
The receiving fax machine
did not answer within
55 seconds (after all
automatic redialling
attempts).
Contact the other party and have them
check their fax machine. You can try
to send the document using manual
sending via the handset (
p. 7-6).
For an overseas call, add pauses to the
registered number (
p. 9-2).
—
The toner inside the toner
cartridge may be unevenly
distributed.
Redistribute the toner inside the toner
cartridge (
p. 12-7). If the message
remains, replace the toner cartridge
(
p. 12-7).
The toner cartridge is
empty.
Replace the toner cartridge
(
p. 12-7).