Filter
Top Products
13-19
TroubleshootingChapter 13
Troubleshooting
You may not have removed the plastic seal from the toner cartridge.
•
Make sure you install the toner cartridge properly (
p. 2-13).
The toner cartridge may need to be replaced.
•
Replace the toner cartridge (
p. 12-7).
■
Printout does not match paper size.
The paper may not be loaded correctly.
•
Make sure the paper stack is loaded correctly in the multi-purpose tray
(
p. 2-16).
■
Printout is skewed.
The paper may not be loaded correctly.
•
Make sure the paper stack is loaded correctly in the multi-purpose tray
(
p. 2-16).
•
Make sure the paper delivery slots are clear.
■
Paper jams occur.
You may not be using the correct paper delivery slot.
•
Select the correct paper delivery slot (
p. 5-4).
■
Printout is not clear.
You may not be using the correct paper type.
•
Make sure you load paper that meets the requirements for the FAX
(
p. 5-2).
You may be printing on the wrong side of the paper.
•
Some papers have a “right” side for printing. If the print quality is not as
clear as you would like it to be, try turning the paper over and printing on the
other side.
■
Printout has vertical white streaks.
Toner may be low or unevenly distributed.
•
Redistribute the toner inside the toner cartridge (
p. 12-7). If the problem
persists, replace the toner cartridge (
p. 12-7).