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13-13
TroubleshootingChapter 13
Troubleshooting
Paper Feeding Problems
■
Paper does not feed properly.
The multi-purpose tray may contain too many sheets.
•
Make sure you load the correct quantity (
p. 5-2).
The paper may not be loaded correctly.
•
Make sure the paper stack is loaded correctly in the multi-purpose tray
(
p. 2-16).
■
Multiple sheets feed together into the FAX.
The paper may not be loaded correctly.
•
Make sure the paper stack is loaded correctly in the multi-purpose tray
(
p. 2-16).
The multi-purpose tray may contain too many sheets.
•
Make sure you load the correct quantity (
p. 5-2).
Different types of paper may be loaded in the multi-purpose tray.
•
Load only one type of paper.
•
Make sure you load paper that meets the requirements for the FAX
(
p. 5-2).
•
Let the paper run out before refilling the multi-purpose tray. Avoid mixing
new stock with paper already loaded.
■
Repeated paper jams occur.
The paper you are using may be causing the jams.
•
Make sure you load paper that meets the requirements for the FAX
(
p. 5-2).
Faxing Problems
Sending Problems
■
Cannot send a fax.
The FAX may not be set for the correct telephone line type.
•
Make sure the FAX is set for the correct telephone line type (
p. 3-8).
The document may not be loaded correctly.
•
Make sure the document is loaded correctly in the ADF (
p. 4-3).
•
Make sure the operation panel is closed.
The one-touch speed dialling button or coded speed dialling code you
entered may not be registered correctly.
•
Check that the speed dialling settings are registered correctly
(
Chapter 6).