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Troubleshooting Chapter 13
Telephone Problems
■
Cannot dial.
The telephone line cord may not be connected properly.
•
Make sure it is connected properly (
p. 2-6).
The power cord may not be plugged in securely.
•
Check that the power cord is plugged securely into the FAX and into the wall
outlet (
p. 2-8). If the unit is plugged into a power strip, make sure the
power strip is plugged in and turned on.
The FAX may not be set for the correct telephone line type.
•
Make sure the FAX is set for the correct telephone line type (
p. 3-8).
■
Optional handset or telephone disconnects while you are
talking.
The power cord may not be plugged in securely.
•
Check that the power cord is plugged securely into the FAX and into the wall
outlet (
p. 2-8). If the unit is plugged into a power strip, make sure the
power strip is plugged in and turned on.
The optional handset or telephone cord may be defective.
•
Check the cord by substituting with another cord.
Printing Problems
■
Alarm light is lit and the FAX beeps while printing.
The FAX may have a paper jam.
•
Clear the paper jam (
p. 13-3).
•
If the FAX has no paper jam, unplug the unit and wait five seconds, then
plug it back in. If the Alarm light remains lit, contact your local authorised
Canon dealer or the Canon help line.
■
Nothing prints.
The power cord may not be plugged in securely.
•
Check that the power cord is plugged securely into the FAX and into the wall
outlet (
p. 2-8). If the unit is plugged into a power strip, make sure the
power strip is plugged in and turned on.