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13-10
Troubleshooting Chapter 13
#083/12 You attempted to send a
document or poll another
fax machine with the
incorrect subaddress and/or
password.
Contact the other party to check their
settings. Change your settings if
necessary ( pp. 6-3, 6-8, 9-10).
— There is a paper jam. Clear the paper jam ( p. 13-3), then
reload paper in the multi-purpose tray
( p. 2-16).
#003 The document is longer
than 1 metre.
Use a copier to make a reduced copy
of the document and then send the
copy.
— The unit is receiving a fax
using Error Correction
Mode (ECM).
Receiving with ECM may take longer
than normal receptions. Turn off
ECM if you need to receive quickly,
or if you know your local lines are in
good condition ( , p. 14-7).
— The unit is sending a fax
using Error Correction
Mode (ECM).
Sending with ECM may take longer
than normal transmissions. Turn off
ECM if you need to transmit quickly,
or if you know your local lines are in
good condition ( , p. 14-6).
— The multi-purpose tray is
empty.
Load paper in the multi-purpose tray
( p. 2-16), then press
Stop
.
#037 The unit’s memory is full
because it has received too
many documents, or a very
long or detailed document.
Print any documents stored in
memory ( p. 9-6). Then start again.
The unit’s memory is full
because you tried to send or
copy too many pages at
once, or a very long or
detailed document.
Divide the document and send or
copy each part separately. To free up
space in the unit’s memory, print,
send, or delete any documents in
memory you no longer need
( p. 9-5).
Messsage Error Code Cause Action