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6000 Is Displayed
If any object is placed in front of the machine, remove it.
Open the Paper Output Tray gently, then turn the power off and back on.
Four-Digit Alphanumeric and "Printer error has occurred." Is Displayed
Turn off the machine, and unplug the power cord of the machine from the power supply.
Plug the machine back in and turn the machine back on.
If the problem is not resolved, contact the service center.
Error Regarding Automatic Duplex Printing Is Displayed
Check: See Cannot Print Properly with Automatic Duplex Printing
and take the
appropriate action.
Error Regarding Automatic Print Head Alignment Is Displayed
Check: See
Auto head align has failed.
in
An Error Message Is Displayed on the
LCD
and take the appropriate action.
Writing Error/Output Error/Communication Error
Check 1: If the
Power
lamp is off, make sure that the power plug is plugged in,
then turn the machine on.
While the
Power
lamp is flashing green, the machine is initializing. Wait until the
Power
lamp
stops flashing and remains lit green.
Check 2: Make sure that the printer port is configured appropriately in the printer
driver.
* In the following instructions, "
XXX
" signifies your machine's name.
1.
Log on as a user account with administrator privilege.
2.
Click Control Panel, then Printer under Hardware and Sound.
In Windows XP, click Control Panel, Printers and Other Hardware, then Printers and
Faxes.
In Windows 2000, click Control Panel then Printers.
3.
Right-click the Canon XXX Printer icon, then select Properties.
4.
Click the Ports tab to confirm the port settings.
Make sure that a port named USBnnn (where "n" is a number) with Canon XXX Printer
appearing in the Printer column is selected for Print to the following port(s).
If the port setting is not correct, reinstall the MP Drivers or change the port setting
according to the interface you are using.
Note
When the machine is used over LAN, the port name of the machine is displayed as
"CNBJNP_xxxxxxxxxx".
* "xxxxxxxxxx" is the character string generated from the MAC address or a character string
specified by the user when setting up the machine.
Check 3: Make sure that the machine is connected to your computer properly.
When the machine is connected to your computer with a USB cable, make sure that the USB
cable is securely plugged in to the machine and the computer, then check the followings:
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