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Chapter 12 Troubleshooting 12-15
12
Troubleshooting
If the power disconnects unexpectedly
User data and speed dialing settings are stored using the internal battery if there is a power
failure or if you accidentally disconnect the power cord. However, all documents stored in
memory will be deleted.
If the power disconnects, the following will apply:
• You will not be able to send or receive faxes, or make copies.
• If a telephone is connected to the machine, you may be able to receive and/or make voice calls
(depending on your telephone).
When power is restored, the MEMORY CLEAR REPORT will be printed automatically listing the
documents deleted from memory. Note however that this report will not be printed if the print
media size is set to a setting other than <LTR>, <LGL>, or <A4>, or if black ink or paper has run
out.
Removing jammed paper
If <CLEAR PAPER JAM> is displayed in the LCD, follow this procedure to clear the paper jam.
If a paper jam occurs when receiving a fax, that fax will be stored in memory and
printed automatically when you clear the jam and press [Resume].
Removing jams in the paper output tray
Follow this procedure to remove jams from the paper output tray:
Removing jams from the machine’s interior
Follow this procedure to remove jams from the machine’s interior:
1 Gently pull any jammed paper out of the
paper output tray.
• If you cannot see any jammed paper in the paper
output tray, remove it from the machine’s interior
( below).
2 Press [Resume].
• If you are printing from a Windows application,
follow the instructions displayed on your computer.
1 Press [Open] q and lift up the scanning unit
w.
Fax Model
q
w