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Hardware Installation Guide for Cisco Media Experience Engine 3000
OL-17000-01
Chapter 5 Troubleshooting the Cisco MXE 3000
Power-On Self Test (POST)
Fan Solution Not Fully Redundant
Possible Cause: The minimum number of required fans is installed, but some redundant fans are missing
or failed.
Action: Install fans or replace failed fans to complete redundancy.
Fan Solution Not Sufficient
Possible Cause: The minimum number of required fans is missing or failed.
Action: Install fans or replace any failed fans.
Fatal DMA Error
Possible Cause: The DMA controller has experienced a critical error that has caused an NMI.
Action: If the problem persists contact your Cisco representative to arrange for repair.
Fatal Express Port Error
Possible Cause: A PCI Express port has experienced a fatal error that caused an NMI.
Action: Reseat any loose PCI Express boards. If the problem persists contact your Cisco representative
to arrange for repair.
Fatal Front Side Bus Error
Possible Cause: The processor front-side bus experienced a fatal error.
Action: Reseat any loose processors. If the problem persists contact your Cisco representative to arrange
for repair.
Fatal Global Protocol Error
Possible Cause: The system experienced a critical error that caused an NMI.
Action: If the problem persists contact your Cisco representative to arrange for repair.
Fatal Hub Link Error
Possible Cause: The hub link interface has experienced a critical failure that caused an NMI.
Action: If the problem persists contact your Cisco representative to arrange for repair.
FATAL ROM ERROR: The System ROM is not Properly Programmed.
Possible Cause: The System ROM is not properly programmed.
Action: Replace the physical ROM part.
Fibre Channel Mezzanine/Balcony Not Supported.
Description: The Fibre Channel adapter is not supported on the server.
Action: Install the supported Fibre Channel adapter.