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Hardware Installation Guide for Cisco Media Experience Engine 3000
OL-17000-01
Chapter 5 Troubleshooting the Cisco MXE 3000
Power-On Self Test (POST)
Network Server Mode Active and No Keyboard Attached
Possible Cause: A keyboard is not connected. An error has not occurred, but a message is displayed to
indicate the keyboard status.
Action: No action is required.
NMI - Button Pressed!
Possible Cause: The NMI button was pressed, initiating a memory dump for crash dump analysis.
Action: Reboot the server.
NMI - Undetermined Source
Possible Cause: An NMI event has occurred.
Action: Reboot the server.
Node Interleaving disabled - Invalid memory configuration
Description: Each node must have the same memory configuration to enable interleaving.
Action: Populate each node with the same memory configuration and enable interleaving in RBSU.
No Floppy Drive Present
Possible Cause: No diskette drive is installed or a diskette drive failure has occurred.
Action:
Step 1 Power down the server.
Step 2 Replace a failed diskette drive.
Step 3 Be sure a diskette drive is cabled properly, if a diskette drive exists.
No Keyboard Present
Possible Cause: A keyboard is not connected to the server or a keyboard failure has occurred.
Action:
Step 1 1. Power down the server, and then reconnect the keyboard.
Step 2 2. Be sure no keys are depressed or stuck.
Step 3 3. If the failure reoccurs, replace the keyboard.
Parity Check 2 - System DIMM Memory
Possible Cause: An uncorrectable error memory event occurred in a memory DIMM.
Action: Use the DIMM LEDs to identify failed DIMMs and replace the DIMMs. If the problem persists
contact your Cisco representative to arrange for repair.