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Hardware Installation Guide for Cisco Media Experience Engine 3000
OL-17000-01
Chapter 5 Troubleshooting the Cisco MXE 3000
Power-On Self Test (POST)
Action: Populate the DIMM socket.
This system only supports 667 MHz Front Side Bus Speed Processors. One or more 800 MHz Front Side Bus Speed Processors
have been initialized at 667 MHz. System Halted!
Possible cause: One or more 800-MHz front side bus speed processors have been initialized at 667-MHz.
Action: Correct the processor configuration.
Unsupported DIMM(s) found in system. - DIMM(s) may not be used
Description: Unsupported memory types found in system.
Action: Refer to the applicable server user guide memory requirements and replace with supported
DIMMs.
Unsupported PCI Card Detected Remove PCI Card from Slot
Possible cause: The PCI card installed in the slot referenced in the message is strictly not supported on
this system.
Action: Remove the card from the slot reported in the message.
Unsupported Processor Detected System will ONLY boot ROMPAQ Utility. System Halted.
Possible Cause: Processor and/or processor stepping is not supported by the current system ROM.
Action: Refer to the server documentation for supported processors. If a ROM version exists that
supports the processor,
Step 1 Power down the server.
Step 2 Insert a Systems ROMPAQ diskette containing the latest ROM version.
Step 3 Boot the system to flash the system to the latest ROM version. Allow 15 minutes for the process to
complete. Successful completion is indicated by a series of beeps of increasing pitch.
WARNING: A Type 2 Header PCI Device Has Been Detected...
The BIOS will not configure this card. It must be configured properly by the OS or driver.
Possible Cause: Only Type 0 and Type 1 Header PCI Devices are configured by the system ROM. The
device will not work unless the OS or device driver properly configure the card. Typically this message
only occurs when PCI cards with a PCI to PCMCIA bridge are installed.
Action: Refer to the operating system documentation or the device driver information that ships with the
Type 2 PCI device.
WARNING - Mixed Stepping Processors were detected. System cannot proceed.
Possible cause: One or more 800-MHz front side bus speed processors have been initialized at 667-MHz.
Action: Correct the processor configuration.
301-Keyboard Error
Possible Cause: Keyboard failure occurred.