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Hardware Installation Guide for Cisco Media Experience Engine 3000
OL-17000-01
Chapter 5 Troubleshooting the Cisco MXE 3000
Power-On Self Test (POST)
High Temperature Condition detected by Processor X
Possible Cause: Ambient temperature exceeds recommended levels, fan solution is insufficient, or fans
have failed.
Action: Adjust the ambient temperature, install fans, or replace the failed fans.
Illegal Opcode - System Halted
Possible Cause: The server has entered the Illegal Operator Handler because of an unexpected event.
This error is often software-related and does not necessarily indicate a hardware issue.
Action: Be sure that all software is installed properly. If the problem persists contact your Cisco
representative to arrange for repair.
iLO Generated NMI
Possible Cause: The iLO controller generated an NMI.
Action: Check the iLO logs for details of the event.
Internal CPU Check - Processor
Possible Cause: A processor has experienced an internal error.
Action: If the problem persists contact your Cisco representative to arrange for repair.
Invalid memory types were found on the same node. Please check DIMM compatibility. - Some DIMMs may not be used
Description: Invalid or mixed memory types were detected during POST.
Action: Use only supported DIMM pairs when populating memory sockets. Refer to the applicable
server user guide memory requirements.
Invalid Password - System Halted!
Possible Cause: An invalid password was entered.
Action: Enter a valid password to access the system.
Invalid Password - System Restricted!
Possible Cause: A valid password that does not have permissions to access the system has been entered.
Action: Enter a valid password with the correct permissions.
Memory found on unpopulated Node. — Processor is required to be installed for memory to be used.
Description: The system detects DIMMs, but is unable to use the DIMMs because a processor is not
installed in the corresponding socket.
Action: To use the installed DIMMs, install a processor in the corresponding socket.
Mixed processor speeds detected. Please make sure that all processors are the same speed. — System Halted!
Description: Mixed processor speeds are not supported.
Action: Refer to the server documentation for supported processors. Be sure that all installed processors
are the same speed.