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Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, R7.0
Test the Ethernet Card 1-33
1.6.3 Perform a Facility Loopback on an Intermediate-Node OC-N Port 1-33
Create a Facility Loopback on an Intermediate-Node OC-N Port 1-34
Test and Clear the OC-N Facility Loopback Circuit 1-35
Test the OC-N (Controller) Card 1-35
1.6.4 Perform a Terminal Loopback on Intermediate-Node OC-N Ports 1-36
Create a Terminal Loopback on Intermediate-Node OC-N Ports 1-37
Test and Clear the OC-N Terminal Loopback Circuit 1-38
Test the OC-N Card 1-38
1.6.5 Perform a Facility Loopback on a Destination-Node Ethernet Port 1-39
Create the Facility Loopback on a Destination-Node Ethernet Port 1-40
Test and Clear the Ethernet Facility Loopback Circuit 1-41
Test the Ethernet Card 1-41
1.6.6 Perform a Terminal Loopback on a Destination-Node Ethernet Port 1-42
Create the Terminal Loopback on a Destination-Node Ethernet Port 1-42
Test and Clear the Ethernet Terminal Loopback Circuit 1-44
Test the Ethernet Card 1-44
1.7 Restore the Database and Default Settings 1-45
1.7.1 Restore the Node Database 1-45
1.8 PC Connectivity Troubleshooting 1-45
1.8.1 Windows PC System Minimum Requirements 1-46
1.8.2 Sun, Solaris, or UNIX System Minimum Requirements 1-46
1.8.3 Supported Platforms, Browsers, and JREs 1-46
1.8.4 Unsupported Platforms and Browsers 1-47
1.8.5 Unable to Verify the IP Configuration of Your Windows PC 1-47
Verify the IP Configuration of Your Windows PC 1-47
1.8.6 Browser Login Does Not Launch Java 1-48
Reconfigure the Windows PC Operating System Java Plug-in Control Panel 1-48
Reconfigure the Browser 1-49
1.8.7 Unable to Verify the NIC Connection on Your Windows PC 1-49
1.8.8 Verify Windows PC Connection to the Node (Ping) 1-50
Ping the ONS 15310-CL or ONS 15310-MA 1-51
1.9 CTC Operation Troubleshooting 1-51
1.9.1 Unable to Launch CTC Help After Removing Netscape 1-51
Set Internet Explorer as the Default Browser for CTC 1-52
1.9.2 Unable to Change Node View to Network View 1-52
Set the CTC_HEAP and CTC_MAX_PERM_SIZE_HEAP Environment Variables for
Windows
1-52
Set the CTC_HEAP and CTC_MAX_PERM_SIZE_HEAP Environment Variables for Solaris 1-53
1.9.3 Browser Stalls When Downloading CTC JAR Files from port 1-53