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Cisco ME 3800X and ME 3600X Switch Hardware Installation Guide
OL-22168-01
Appendix 4 Troubleshooting
Finding the Switch Serial Number
To reset the switch:
1. At the switch prompt, enter enable, and press Return or Enter.
2. At the privileged EXEC prompt, switch#, enter setup, and press Return or Enter.
The switch displays the prompt to run the initial configuration dialog. The switch now behaves like an
unconfigured switch. You can configure the switch by using the CLI setup procedure described in
Appendix C, “Configuring the Switch with the CLI-Based Setup Program.”
Finding the Switch Serial Number
If you contact Cisco Technical Assistance, you need to know the serial number of your switch. Use these
figures to locate the serial number location. You can also use the show version privileged EXEC
command or the show inventory user EXEC command to get the serial number.
Figure 4-1 Serial Number Location on the Cisco ME 3800X and ME 3600X
SN: XXXNNNNXXXX
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