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Cisco EtherSwitch Service Modules Feature Guide
Troubleshooting the Cisco EtherSwitch Service Module Software
76
Cisco IOS Release 12.2(25)SEC
Recovering from a Lost or Forgotten Password When Password Recovery Is
Disabled
This section shows how to recover from a lost or forgotten password when password recovery is
disabled.
When password recovery is disabled, access to the boot loader prompt through the password-recovery
mechanism is disallowed even though the password-recovery mechanism has been triggered. If you
agree to let the system be reset to the default system configuration, access to the boot loader prompt is
then allowed, and you can set the environment variables.
Prerequisites
This recovery procedure requires that you have physical access to the Cisco EtherSwitch service module
or switch.
SUMMARY STEPS
1. service-module interface slot/port password-reset
1. service-module interface slot/port session
2. dir flash:
3. (Optional) load_helper filesystem:/file-url ...
4. boot
5. enable
6. configure terminal
7. enable secret password
8. exit
9. copy running-configuration startup-configuration
10. reload
11. (Optional) set