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Appendix A: Troubleshooting
Frequently Asked Questions
Wireless-G Router for Mobile Broadband
DMZ This green, De-Militarized Zone (DMZ) LED will be solidly lit when the Router’s DMZ function is
active. The DMZ function allows one local computer to be exposed to the Internet.
Data Card Blue. The Data Card LED flashes as the Router connects to the mobile network. It is solidly lit
when the connection is established.
The LED quickly flashes, alternating between blue and green, the Router does not have a
connection to the mobile network. A data card must be inserted into the Router when you
press the Data Card Connect/Disconnect button.
How do I know which mobile network I am using?
Log onto the Router via the Web-based Utility at http://192.168.1.1. The username and password should be
admin unless you have changed them. Click the Status tab, and then click the Mobile Network tab. In the
Mobile Network Status section, on the Network Name line, you will see the name of the network you are currently
using.
Whom should I call if there is a question or problem?
For technical support regarding the mobile broadband data card or the Router, contact Sprint. If you have
questions about your bill, contact the mobile broadband service provider.