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Chapter 5 TroubleShooting
51
1 Error Messages
Indication Description Corrective actions
OverHeat
Cooling
Head overheat Wait until the head temperature goes down.
When the temperature becomes low, the
remaining printing resumes.
Stop Stop key pressed Enters a pause after displaying ‘Stop’ by the Stop
command.
If the Pause key is pressed, the printing will
resume.
If the Stop key is pressed again, the stored
printing contents are discarded and ‘ON LINE’
turns on.
Cancel Stop command
reception
(communication
control)
Displays ‘Stop’ by the stop command, discards
the remaining printing contents, and enters
pause.
If the Pause key is pressed, ‘ON LINE’ will turn
on.
HeadOpen Mechanism head
open
Close the mechanism head.
PaperEnd Paper end (paper out) Install the paper.
PaperErr Paper out (paper
position cannot be
detected)
Check the contents and clear with the Stop key.
Correct the faulty setting of the paper detection
(paper gap, black line, continuous paper).
Correct the faulty parameter for paper (max.
length, continuous paper).
Adjust the sensor or change to the paper that can
accept the paper position detection.
Specify the detection miss checking length with
the M command.
When the paper position cannot be detected
during paper feeding by the specified length, it is
judged error. Generally specify the length about
three times the label length.
In case of continuous paper, specify the label
length with the C command.
Difference between the maximum and minimum
values of the sensor reading voltage must be 0.8
V or more.
Sensor adjustments and check of paper
characteristic (voltage checking) can be
performed with the Maintenance mode.