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Chapter 5 TroubleShooting
55
4 Ribbon Feed Troubleshooting
Problem Cause and remedy
Ribbon doesn't
wind.
• Wrong ribbon path.
• Ribbon winding direction
is reversed.
• Ribbon holder and winder
tension is not correct.
• Ribbon and paper are not
proper.
→ Use correct path. (See Chapter 3)
→ Set it properly. (See Chapter 3)
→ Set it properly. (See Chapter 3)
→ Contact our service personnel.
Ribbon wrinkles. • Ribbon holder and winder
tension is not correct.
• Print density (heating
factor) is not correct.
• Angle of ribbon guide bar
is not correct.
• Head pressure doesn’t
match paper width.
• Ribbon and paper are not
proper.
→ Set it properly.
→ Correct the parameter of the Hnn
command in the printing contents
definition mode.
(See Appendixes)
→ Contact our service personnel to
adjust the ribbon guide bar.
→ If not, the ribbon may wrinkle.
Adjust head pressure with the
adjustment screw.
(See Chapter 4)
→ Contact our service personnel.