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Chapter 5 TroubleShooting
54
3 Paper Feed Troubleshooting
Problem Cause and remedy
Paper doesn't
feed.
• Wrong paper path.
• Mechanism head is open.
→ Use correct path. (See Chapter 3)
→ Close the mechanism head.
Paper skew. • Edge of paper is not in
contact with the paper
guide.
• Roll guide is not in
contact with the roll
paper.
• Head pressure is not
correct.
→ Slightly push the paper guide to the
edge of the paper.
(See Chapter 3)
→ Slightly push the roll guide to the roll
paper. (See Chapter 3)
→ Adjust it with the offset adjustment
screw according to the width of the
paper. (See Chapter 4)
Paper doesn't
align with the print
position.
• Setting mode is not
correct.
• Paper gap (black line)
sensor adjustment
failure.
• Transfer data is abnormal.
→ Check whether the setting mode is
for paper gap or black line sensor
and if it is not, change it.
(See Chapter 2)
→ Adjust the voltage of the paper gap
or black line sensor from the voltage
setting in the system maintenance
mode.
(See Chapter 2)
→ If the contents of the transfer data
are incorrect, set them properly
again.