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Chapter 3: Setting up the Printer 15
11/2012 A799-UG00001 Rev. D A799 Two-Color Thermal Receipt Printer: User Guide
Adjusting Paper Low Setting
The amount of paper left on the roll when the “paper low” indication is given by the printer should be approximately 5-20
feet. If too much paper is left, there is an adjustable setting in the conguration menu that can be modied. To enter the
conguration menu, see “Conguring the printer” in Chapter 4. Enter the “Hardware Options” section and vary the “paper
low extension” setting. The setting chosen will decrease the amount of footage at paper low.
Changing the paper path width
The A799 can be adjusted to print on paper rolls with widths of 58 or 60 mm. To perform this adjustment, please refer to
the A799 Service Guide. A trained service technician must perform this adjustment.
Note: The A799 printer can also print on paper rolls 82.5 mm wide. This option for the printer is factory installed. Please
contact CognitiveTPG for details.