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PE Series Operator’s Manual
54
No Print (cont.):
Perform a Self-Test. If the labels printed correctly, check the
label format and communication parameters, (see Section
7.3).
Printhead or print control circuitry may be defective, call for
service.
Poor Print Quality:
The printhead may be dirty. Refer to Section 6 for cleaning
instructions.
Check that the Print Method setting in the Basic Function
Menu is correct for the media type being used.
The Heat Setting may be too high or too low. Try adjusting
the setting through your labeling program or through the
Advanced Setup Menu. Also the Darkness setting may need
adjusting.
The media and ribbon combination may be incorrect. Consult
Appendix F for additional information or contact a Media
Representative.
The Media Width Adjustment may need to be performed,
(see Section 5).
The platen may be dirty or worn, see Section 6.
The Printhead may need adjusting; call for service.
Erratic Printing (prints strange characters instead of the format):
The printer may be in the Character Dump Mode. Power the
Printer ‘Off and On’ and retry.
Verify all the communications parameters have been
correctly set to match the host. See Section 7.2 for details.