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PE Series Operator’s Manual
H-2
Warranty Service Procedures
If a defect should occur during the warranty period, the defective unit
shall be returned, freight and insurance prepaid, in the original shipping
containers, to Datamax at: 4724 Parkway Commerce Blvd., Orlando,
Florida 32808. An RMA (Return Material Authorization) number must be
issued before the product can be returned. To open an RMA please call
Datamax Customer Service Support Department at (407) 523-5550.
Please include your RMA number on the outside of the box and on the
shipping document. Include a contact name, action desired, a detailed
description of the problem(s), and examples when possible with the
defective unit. Datamax shall not be responsible for any loss or damages
incurred in shipping. Any warranty work to be performed by Datamax
shall be subject to Datamax’s confirmation that such product meets
Datamax warranty. In the event of a defect covered by its warranty,
Datamax will return the repaired or replaced product to the Purchaser at
Datamax’s cost.
With respect to a defect in Hardware covered by the warranty, the
warranty shall continue in effect until the end of the original warranty
period, or for sixty (60) days after the repair or replacement, whichever is
later.
General Warranty Provisions
Datamax makes no warranty as to the design, capability, capacity or
suitability of any of its hardware, supplies, or software.
Software is licensed on an “as is” basis without warranty. Except and the
extend expressly provided in this warranty and in lieu of all other
warranties, there are no warranties, expressed or implied, including, but
not limited to any warranties of merchantability or fitness for a particular
purpose.
Purchaser shall be solely responsible for the selection, use, efficiency and
suitability of Datamax’s products.