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34 Solving Problems
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Scanner Problems
PC Card Problems
CHECK THE POWER CABLE CONNECTION — Ensure that the scanner
power cable is firmly connected to a working electrical power source and that the
scanner is turned on. If the device is plugged into a surge protector, try plugging it
directly into an electrical outlet.
CHECK THE SCANNER CABLE CONNECTION — Ensure that the scanner
cable is firmly connected to the computer and to the scanner.
UNLOCK THE SCANNER — Ensure that your scanner is unlocked if it has a
locking tab or button.
REINSTALL THE SCANNER DRIVER — See the scanner documentation for
instructions.
CHECK THE PC CARD — Ensure that the PC Card is properly inserted into
the connector.
ENSURE THAT THE CARD IS RECOGNIZED BY WINDOWS
®
— Double-
click the Unplug or Eject Hardware icon in the Windows taskbar. Ensure that
the card is listed.
IF YOU HAVE PROBLEMS WITH A DELL-PROVIDED PC CARD —
Contact Dell (see page 70).
IF YOU HAVE PROBLEMS WITH A PC CARD NOT PROVIDED BY
D
ELL — Contact the PC Card manufacturer.