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Solving Problems 39
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E-Mail Problems
If Your Computer Gets Wet
CAUTION: Perform this procedure only after you are certain that
it is safe to do so. If the computer is connected to an electrical
outlet, Dell recommends that you turn off AC power at the circuit
breaker before attempting to remove the power cables from the
electrical outlet. Use the utmost caution when removing wet
cables from a live power source.
1
Turn off the computer (see page 20), disconnect the AC adapter from
the computer, and then disconnect the AC adapter from the electrical
outlet.
2 Turn off any attached external devices, and disconnect them from
their power sources and then from the computer.
3 Ground yourself by touching one of the metal connectors on the back
of the computer.
4 Remove any installed PC Cards, and put them in a safe place to dry.
5 Remove the battery.
6 Wipe off the battery and put it in a safe place to dry.
REVIEW "ERROR MESSAGES"—Look up the message and take the
appropriate action. See the software documentation.
ENSURE THAT YOU ARE CONNECTED TO THE INTERNET — With the
Outlook Express e-mail program open, click File. If Work Offline has a check
mark next to it, click the check mark to remove it and connect to the Internet.
BE SURE THAT YOU HAVE SUBSCRIBED TO AN INTERNET SERVICE
PROVIDER — Contact an Internet service provider to subscribe.
CONTACT YOUR INTERNET SERVICE PROVIDER — Contact your Internet
service provider for assistance.