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116 Reinstalling Software
Using the Operating System Media
Before you Begin
If you are considering reinstalling the Windows operating system to correct a
problem with a newly installed driver, first try using Windows Device Driver
Rollback. See "Using Windows Device Driver Rollback" on page 106. If
Device Driver Rollback does not resolve the problem, then use System
Restore to return your operating system to the operating state it was in before
you installed the new device driver. See "Using Microsoft
Windows
System
Restore" on page 111.
NOTICE: Before performing the installation, back up all data files on your primary
hard drive. For conventional hard drive configurations, the primary hard drive is the
first drive detected by the computer.
To reinstall Windows, you need the following items:
• Dell™
Operating System
media
• Dell
Drivers and Utilities
media
NOTE: The
Dell
Drivers and Utilities
media
contains drivers that were installed
during the assembly of the computer. Use the
Dell
Drivers and Utilities
media
to
load any required drivers. Depending on the region from which you ordered your
computer, or whether you requested the media, the
Dell
Drivers and Utilities
media
and
Operating System
media may not ship with your computer.
Reinstalling Windows XP or Windows Vista
The reinstallation process can take one to two hours to complete. After you
reinstall the operating system, you must also reinstall the device drivers, virus
protection program, and other software.
NOTICE: The Operating System media provides options for reinstalling
Windows XP. The options can overwrite files and possibly affect programs that are
installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell
technical support representative instructs you to do so.
1
Save and close any open files and exit any open programs.
2
Insert the
Operating System
disc.
3
Click
Exit
if the
Install Windows
message appears.
4
Restart the computer.
When the DELL logo appears, press <F12> immediately.
book.book Page 116 Wednesday, December 12, 2007 10:32 AM