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Troubleshooting 85
11
Troubleshooting
Follow these tips when troubleshooting your computer:
• If you added or removed a part before the problem started, review the
installation procedures and ensure that the part is correctly installed.
• If a peripheral device does not work, ensure that the device is properly
connected.
• If an error message appears on the screen, write down the exact message.
This message may help support personnel diagnose and fix the problem(s).
• If an error message occurs in a program, see the program’s documentation.
NOTE: The procedures in this document were written for the Windows default
view, so they may not apply if you set your Dell™ computer to the Windows Classic
view.
Battery Problems
CAUTION: There is a danger of a new battery exploding if it is incorrectly
installed. Replace the battery only with the same or equivalent type recommended
by the manufacturer. Discard used batteries according to the manufacturer's
instructions.
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
E-Mail, Modem, and Internet Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
NOTE: Connect the modem to an analog telephone jack only. The modem does not
operate while it is connected to a digital telephone network.
NOTE: Do not plug a telephone cable into the network adapter connector (see
"Back View" on page 25).
book.book Page 85 Wednesday, December 12, 2007 10:32 AM