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108 Appendix
www.dell.com | support.dell.com
This warranty does not cover any items that are in one or more of the
following categories: software; external devices; accessories or parts added to
a Dell system after the system is shipped from Dell; accessories or parts
added to a Dell system through Dell's system integration department;
accessories or parts that are not installed in the Dell factory; or Software and
Peripherals division products. Monitors, keyboards, and mice that are Dell-
branded or that are included on Dell's standard price list are covered under
this warranty; all other monitors, keyboards, and mice (including those sold
through the Software and Peripherals division program) are not covered.
NOTE: Before you ship the product(s) to Dell, back up the data on the hard drive(s)
and any other storage device(s) in the product(s). Remove any removable media, such
as diskettes, CDs, or PC Cards. If you have any questions, call Dell for technical
assistance.
Dell will repair or replace products returned to Dell's facility. To request
warranty service, you must call Dell within the warranty period. Refer to
"Contacting Dell" on page 84 to find the appropriate telephone number for
obtaining customer assistance. If warranty service is required, Dell will issue
a Return Material Authorization Number. You must ship the products back
to Dell in their original or equivalent packaging, prepay shipping charges,
and insure the shipment or accept the risk of loss or damage during
shipment. Dell will ship the repaired or replacement products to you freight
prepaid if you use an address in the U.S. (excluding Puerto Rico and U.S.
possessions) or Canada, as applicable. Shipments to other locations will be
made freight collect.
Dell owns all parts removed from repaired products. Dell uses new and
reconditioned parts made by various manufacturers in performing warranty
repairs and building replacement products. If Dell repairs or replaces a
product, its warranty term is not extended.