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22 Solving Problems
www.dell.com | support.dell.com
HINT: See the Tell Me
How help file for
information on the
standby mode.
TO ACCESS THE Tell Me How HELP FILE
Microsoft
®
Windows
®
XP
1 Click the Start button, and then click Help and Support.
2 Click User and system guides, and then click User’s guides.
3 Click Tell Me How.
TO ACCESS HELP IN WINDOWS XP
1 Click the Start button, and then click Help and Support.
2 Type a word or phrase that describes your problem, and then click the arrow
icon.
3 Click the topic that describes your problem.
4 Follow the instructions shown on the screen.
CHECK THE POWER LIGHT— When the power light is lit or blinking, the
computer has power. If the power light is blinking, the computer is in standby
mode—press a key on the keyboard or move the mouse.
TEST THE ELECTRICAL OUTLET— Ensure that the electrical outlet is working
by testing it with another device, such as a lamp.
CHECK THE POWER CABLE CONNECTION— Be sure that the power cable is
firmly inserted into the electrical outlet and the computer power connector.
CONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET—
Bypass power protection devices, power strips, and the extension cable to verify
that the computer turns on.
SWAP THE COMPUTER AND MONITOR POWER CABLES— Swap the
computer and monitor power cables to determine if the power cable is defective.