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Solving Problems 27
HINT: If you need
technical assistance for
your printer, call the
printer’s manufacturer
(see the documentation
that came with the printer
for the correct phone
number). Dell does not
cover the printer’s
warranty.
If you cannot print to a parallel port printer
VERIFY THE PRINTER CABLE CONNECTIONS— Ensure that the printer
cable is connected as described on page 14.
ENSURE THAT THE PRINTER IS TURNED ON— See the documentation
supplied with the printer.
VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS
1 Click the Start button.
2 Click Control Panel.
3 Click Printers and Other Hardware.
4 Click View installed printers or fax printers. If the printer is listed, right-click
the printer icon.
5 Click Properties, and then select the Ports tab. Ensure that the Print to the
following port(s): setting is LPT1 (Printer Port).
TEST THE ELECTRICAL OUTLET— Ensure that the electrical outlet is working
by testing it with another device, such as a lamp.
REINSTALL THE PRINTER DRIVER— See page 16.
CHECK FOR INTERRUPT REQUEST CONFLICTS— See page 40.