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9. Close the Main Menu window to exit the Dell Diagnostics and restart the computer.
Starting the Dell Diagnostics From the Drivers and Utilities Disc
Before running the Dell Diagnostics, enter the system setup program (see System Setup Program) to review your computer's configuration information, and
ensure that the device you want to test is displayed in the system setup program and is active.
1. Insert the Drivers and Utilities disc into the optical drive.
2. Restart your computer.
3. When the DELL logo appears, press <F12> immediately.
If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop, and then shut down your
computer and try again.
4. When the boot device list appears, use the up- or down- arrow keys to highlight CD/DVD/CD-RW Drive then press <Enter>.
5. Press any key to confirm that you want to start from the CD/DVD.
If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop, and then shut down your
computer and try again.
6. Type 1 to Run the 32 Bit Dell Diagnostics.
7. At the Dell Diagnostics Menu, type 1 to select Dell 32-bit Diagnostics for Resource CD (graphical user interface).
8. Press <Tab> to select Test System and then press <Enter>.
9. At the Dell Diagnostics Main Menu, left-click with the mouse, or press <Tab> and then <Enter>, to select the test you want to run (see Dell Diagnostics
Main Menu).
10. After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu.
11. Close the Main Menu window to exit the Dell Diagnostics and restart the computer.
12. Remove the Drivers and Utilities disc from the optical drive.
Dell Diagnostics Main Menu
After the Dell Diagnostics loads the following menu appears:
Press <Tab> to select the test you want to run and then press <Enter>.
NOTE: Keyboard failure may result when a key is held down for extended periods of time. To avoid possible keyboard failure, press and release
<F12> in even intervals to open the Boot Device Menu.
NOTE: Using the one-time boot menu changes the boot sequence for the current boot only. Upon restart, the computer boots according to the
boot sequence specified in the system setup program.
NOTE: It is recommended that you select Test System to run a complete test on your computer. Selecting Test Memory initiates the extended
memory test, which can take up to thirty minutes or more to complete. When the test completes, record the test results and then press any key to
return to the previous menu.
NOTE: Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen.
Option
Function
Test Memory
Run the stand-alone memory test
Test System
Run system diagnostics
Exit
Exit the diagnostics
NOTE: It is recommended that you select Test System to run a complete test on your computer. Selecting Test Memory initiates the extended memory
test, which can take up to thirty minutes or more to complete. When the test completes, record the test results and then press any key to return to this
menu.