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34 Solving Problems
www.dell.com | support.dell.com
Reinstalling Drivers
NOTICE: The Dell support website, http://support.dell.com, and the
Dell
Dimension ResourceCD
provide approved drivers for Dell computers. If you
install drivers obtained from other sources, your computer might not work
correctly.
Dell installed the following drivers on your computer:
• Intel
®
Chip Set Update Utility Driver — Tells the operating system
how to configure certain chips on the system board.
• Intel Ultra ATA Storage Driver — Improves data transfers from
storage devices like the hard drive.
• Integrated Intel 10/100 Ethernet Controller Driver — Enables the
optional built-in NIC to properly communicate on a network.
• ADI SoundMAX 2.0 Integrated Audio Driver — Enables the optional
built-in sound controller to produce sound.
• Other Drivers — Control the devices, such as the modem, sound, and
video cards that might be installed in your computer. For information
on those drivers, double-click the Dell Documents icon on the
Windows desktop, click System Information, and then click System
Documentation.
Sometimes you can fix a device problem by reinstalling its driver:
1 From the Windows desktop, insert the Dell Dimension ResourceCD
into the CD or DVD drive.
If this is your first time using the ResourceCD, go to step 2. If not, go
to step 5.
2 When the ResourceCD Installation program starts, follow the
prompts on the screen.
E-MAIL DELL— Go to http://support.dell.com and then click E-Mail Dell in
the Communicate list. Send an e-mail message to Dell about your problem; you
can expect to receive an e-mail message from Dell within hours.
CALL DELL— If you cannot solve your problem using the Dell support website
or e-mail service, call Dell for technical assistance (see page 82).