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support.dell.com System Messages C-1
APPENDIX C
System Messages
Your application programs, the operating system, and the computer itself can provide
you with status and error information in the form of system messages that appear on
the computer’s display or an external monitor. This appendix documents the system
messages generated by the system basic input/output system (BIOS). For other mes-
sages, refer to the documentation for your application program or operating system.
If a message appears on the display or external monitor, make a note of the message.
See Table C-1 for an explanation of the message and suggestions for correcting any
errors. The system messages are listed alphabetically.
NOTE: If the message is not listed in Table C-1, check the documentation for the appli-
cation programs that were running at the time the message appeared and/or the
operating system documentation for an explanation of the message and a recom-
mended action.
Table C-1. System Error Messages
Message Cause Action
CMOS battery is
dead—Replace
and run Setup
The CMOS battery is dead. Call Dell for technical assistance. (For instructions,
see Chapter 4, “Getting Help.”)
Diskette drive
error
A connector may be loose or
the diskette may be faulty.
If the diskette-drive access indicator lights up when
you access a file on the diskette, but you still get
this error message, try a different diskette. Turn the
computer back on, and check for the error mes-
sage. If the problem is still not resolved, see
“Resolve Diskette Drive Problems” in Chapter 2.
Fixed disk 0
failure
The hard-disk drive failed to
initialize.
See “Resolve Hard-Disk Drive Problems” in
Chapter 2.
Fixed disk con-
troller failure
The hard-disk drive control-
ler may be faulty.
Call Dell for technical assistance. (For instructions,
see Chapter 4, “Getting Help.”)
Keyboard con-
troller error
The keyboard controller is
faulty.
Call Dell for technical assistance. (For instructions,
see Chapter 4, “Getting Help.”)
NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the system Help.
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