Filter
Top Products
Troubleshooting Your System 95
4
Turn on the system and the serial device.
If the problem is resolved, replace the serial device. See "Getting Help" on page 121.
If the problem persists, see "Getting Help" on page 121.
Troubleshooting a USB Device
Problem
• System message indicates a problem with a USB device.
• Device connected to a USB port is not operating properly.
Action
1
Enter the System Setup program, and ensure that the USB ports are enabled. See "Using the System
Setup Program."
2
Turn off the system and any USB devices.
3
Disconnect the USB devices, and connect the malfunctioning device to the other USB connector.
4
Turn on the system and the reconnected device.
If the problem is resolved, the USB connector might be defective. See "Getting Help" on page 121"
5
If possible, swap the interface cable with a working cable.
If the problem is resolved, replace the interface cable. See "Getting Help" on page 121.
6
Turn off the system and the USB device, and swap the device with a comparable device.
7
Turn on the system and the USB device.
If the problem is resolved, replace the USB device. See "Getting Help" on page 121.
If the problem persists, see "Getting Help" on page 121.
Troubleshooting a NIC
Problem
• NIC cannot communicate with network.
Action
1
Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" in "Running
the System Diagnostics."