Dell 1700 Printer User Manual


 
132 Troubleshooting
3
Click
Properties and click Ports
.
4
Adjust the settings, as needed.
REINSTALL THE PRINTER DRIVER See the printer documentation for
instructions.
Scanner Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTE: If you need technical assistance for your scanner, contact the scanner’s
manufacturer.
C
HECK THE SCANNER DOCUMENTATION See the scanner documentation for
setup and troubleshooting information.
UNLOCK THE SCANNER Ensure that your scanner is unlocked.
RESTART THE COMPUTER AND TRY THE SCANNER AGAIN
CHECK THE CABLE CONNECTIONS
See the scanner documentation for cable connection information.
Ensure that the scanner cables are securely connected to the scanner and
the computer.
VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS
Windows XP:
1
Click
Start
Control Panel
Printers and Other Hardware
Scanners
and Cameras
.
2
If your scanner is listed, Windows recognizes the scanner.
Windows Vista:
1
Click the Windows Vista Start button
Control Panel
Hardware
and Sound
Scanners and Cameras
.
2
If the scanner is listed, Windows recognizes the scanner.
REINSTALL THE SCANNER DRIVER See the scanner documentation for
instructions.