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Contents 9
Printer Problems. . . . . . . . . . . . . . . . . . . . . 131
Scanner Problems
. . . . . . . . . . . . . . . . . . . . 132
Sound and Speaker Problems
. . . . . . . . . . . . . . 133
No sound from integrated speakers
. . . . . . . . 133
No sound from external speakers
. . . . . . . . . 133
No sound from headphones
. . . . . . . . . . . . 134
Remote Control Problems
. . . . . . . . . . . . . . . . 134
Touch Pad or Mouse Problems
. . . . . . . . . . . . . 134
Video and Display Problems
. . . . . . . . . . . . . . . 135
If the display is blank
. . . . . . . . . . . . . . . . 135
If the display is difficult to read
. . . . . . . . . . . 136
If only part of the display is readable
. . . . . . . . 137
Drivers
. . . . . . . . . . . . . . . . . . . . . . . . . . 137
What Is a Driver?
. . . . . . . . . . . . . . . . . . 137
Identifying Drivers
. . . . . . . . . . . . . . . . . 137
Reinstalling Drivers and Utilities
. . . . . . . . . . 138
Troubleshooting Software and Hardware
Problems
. . . . . . . . . . . . . . . . . . . . . . . . . 141
Restoring your Microsoft Windows Operating
System
. . . . . . . . . . . . . . . . . . . . . . . . . . 142
Restoring Windows Vista
®
. . . . . . . . . . . . . 142
Restoring Windows XP
. . . . . . . . . . . . . . . 147