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Resolving Other Technical Problems
Drivers
What Is a Driver?
A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices
require a driver program.
A driver acts like a translator between the device and the programs that use the device. Each
device has its own set of specialized commands that only its driver recognizes.
Dell ships your computer to you with required drivers already installed—no further installation
or configuration is needed.
NOTICE: Ensure that you are installing software appropriate for your operating system.
Many drivers, such as the keyboard driver, come with your Microsoft
®
Windows
®
operating
system. You may need to install drivers if you:
• Upgrade your operating system.
• Reinstall your operating system.
• Connect or install a new device.
GO TO THE DELL SUPPORT WEBSITE — Go to support.dell.com for help with
general usage, installation, and troubleshooting questions. See "Dell Technical
Support Policy (U.S. Only)" on page 98 for a description of the hardware and
software support provided by Dell.
E-MAIL DELL — Go to support.dell.com and then click E-Mail Dell in the
Communicate list. Send an e-mail message to Dell about your problem; you can
expect to receive an e-mail message from Dell within hours. See "Dell Technical
Support Policy (U.S. Only)" on page 98 for a description of the hardware and
software support provided by Dell.
CONTACT DELL — If you cannot solve your problem using the Dell™ Support
website or e-mail service, call Dell for technical assistance (see "Dell Technical
Support Policy (U.S. Only)" on page 98). See "Dell Technical Support Policy
(U.S. Only)" on page 98 for a description of the hardware and software support
provided by Dell.