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98 Appendix
www.dell.com | support.dell.com
After you enable the infrared sensor, you can use it to establish a link to an infrared device. To
set up and use an infrared device, see the infrared device documentation and the Windows Help
and Support Center.
Dell Technical Support Policy (U.S. Only)
Technician-assisted technical support requires the cooperation and participation of the
customer in the troubleshooting process and provides for restoration of the operating system,
application software, and hardware drivers to the original default configuration as shipped from
Dell, as well as the verification of appropriate functionality of the computer and all Dell-
installed hardware. In addition to this technician-assisted technical support, online technical
support is available at support.dell.com. Additional technical support options may be available
for purchase.
Dell provides limited technical support for the computer and any "Dell-installed" software and
peripherals
1
. Support for third-party software and peripherals is provided by the original
manufacturer, including those purchased and/or installed through Dell Software and
Peripherals, Readyware, and Custom Factory Integration
2
.
1
Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional
support service contract purchased with the computer.
2
All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the
standard Dell limited warranty for your computer. However, Dell also extends a parts replacement program to
cover all nonstandard, third-party hardware components integrated through CFI for the duration of the
computer’s service contract.
Definition of "Dell-Installed" Software and Peripherals
Dell-installed software includes the operating system and some of the application software that
is preinstalled on the computer during the manufacturing process (Microsoft Office, Norton
Antivirus, and so on).
Dell-installed peripherals include any internal expansion cards, or Dell-branded module bay or
PC Card accessories. In addition, any Dell-branded monitors, keyboards, mice, speakers,
microphones for telephonic modems, docking stations/port replicators, networking products,
and all associated cabling are included.
Definition of "Third-Party" Software and Peripherals
Third-party software and peripherals include any peripheral, accessory, or application software
sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support
for all third-party software and peripherals is provided by the original manufacturer of the
product.