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Solving Problems 77
Enabling System Restore
If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System
Restore is automatically disabled. To see if System Restore is enabled:
1
Click the
Start
button and click
Control
Panel
.
2
Click
Performance and Maintenance
.
3
Click
System
.
4
Click the
System Restore
tab.
5
Ensure that
Turn off System Restore
is unchecked.
Using Dell PC Restore by Symantec
NOTE: Dell PC Restore is available only on computers purchased in certain regions.
Use Dell PC Restore by Symantec only as the last method to restore your operating system. PC
Restore restores your hard drive to the operating state it was in when you purchased the
computer. Any programs or files added since you received your computer—including data
files—are permanently deleted from the hard drive. Data files include documents, spreadsheets,
e-mail messages, digital photos, music files, and so on. If possible, back up all data before using
PC Restore.
NOTICE: Using PC Restore permanently deletes all data on the hard drive and removes any applications
or drivers installed after you received your computer. If possible, back up the data before using PC
Restore.
To use PC Restore:
1
Turn on the computer.
During the boot process, a blue bar with
www.dell.com
appears at the top of the screen.
2
Immediately upon seeing the blue bar, press <Ctrl><F11>.
If you do not press <Ctrl><F11> in time, let the computer finish restarting, and then
restart the computer again.
NOTICE: If you do not want to proceed with PC Restore, click Reboot in the following step.
3
On the next screen that appears, click
Restore
.
4
On the next screen, click
Confirm
.
The restore process takes approximately 6–10 minutes to complete.
5
When prompted, click
Finish
to reboot the computer.
NOTE: Do not manually shut down the computer. Click Finish and let the computer completely reboot.