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Troubleshooting 129
CHECK THE MICROSOFT OUTLOOK
®
EXPRESS SECURITY SETTINGS — If you cannot
open your e-mail attachments:
1
In Outlook Express, click
Too ls
→
Options
→
Security
.
2
Click
Do not allow attachments
to remove the checkmark, as needed.
ENSURE THAT YOU ARE CONNECTED TO THE INTERNET — Ensure that you have
subscribed to an Internet provider. With the Outlook Express e-mail program open,
click File. If Work Offline has a checkmark next to it, click the checkmark to remove it
and connect to the Internet. For help, contact your Internet service provider.
Error Messages
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
NOTICE: If the error message is not listed, see the documentation for the operating system or the
program that was running when the message appeared.
A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS: \ / : * ? “ <
> | — Do not use these characters in filenames.
A
REQUIRED .DLL FILE WAS NOT FOUND — The program that you are trying to open
is missing an essential file. To remove and then reinstall the program:
1
Click
Start
→
Control Panel
→
Programs
→
Programs and Features
.
In Windows XP, click
Start
→
Control Panel
→
Add or Remove Programs
.
2
Select the program you want to remove.
3
Click
Uninstall
(or
Remove
in Windows XP).
4
See the program documentation for installation instructions.
drive letter
:\ IS NOT ACCESSIBLE. THE DEVICE IS NOT READY — The drive
cannot read the disk. Insert a disk into the drive and try again.
I
NSERT BOOTABLE MEDIA — Insert a bootable CD or DVD into the optional
external D/Bay or the optional media base.
N
OT ENOUGH MEMORY OR RESOURCES. CLOSE SOME PROGRAMS AND TRY
AGAIN — Close all windows and open the program that you want to use. In some
cases, you may have to restart your Tablet-PC to restore Tablet-PC resources. If so, run
the program that you want to use first.
O
PERATING SYSTEM NOT FOUND — Contact Dell (see "Contacting Dell" on
page 26).
book.book Page 129 Tuesday, May 13, 2008 5:03 PM