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Troubleshooting 135
NOTE: If you need technical assistance for your scanner, contact the scanner’s
manufacturer.
C
HECK THE SCANNER DOCUMENTATION — See the scanner documentation for setup
and troubleshooting information.
U
NLOCK THE SCANNER — Ensure that your scanner is unlocked (if the scanner has a
locking tab or button).
R
ESTART THE TABLET-PC AND TRY THE SCANNER AGAIN
CHECK THE CABLE CONNECTIONS —
• See the scanner documentation for information on cable connections.
• Ensure that the scanner cables are securely connected to the scanner and the
Ta b l e t - P C .
VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS —
1
Click
Start
→
Control Panel
→
Hardware and Sound
→
Scanners and Cameras
.
In Windows XP, click
Start
→
Control Panel
→
Printers and Other Hardware
→
Scanners and Cameras
.
2
If the scanner is listed, Windows recognizes the scanner.
REINSTALL THE SCANNER DRIVER — See the scanner documentation for
instructions.
Sound and Speaker Problems
NOTE: The volume control in MP3 and other media players may override the
Windows volume setting. Always check to ensure that the volume on the media
player(s) has not been turned down or off.
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
No sound from integrated speakers
ADJUST THE WINDOWS VOLUME CONTROL — Click or double-click the speaker icon
in the lower-right corner of your screen. Ensure that the volume is turned up and that
the sound is not muted.
R
EINSTALL THE SOUND DRIVER — See "Using the Drivers and Utilities Media" on
page 147.
No sound from external speakers
ENSURE THAT THE SUBWOOFER AND THE SPEAKERS ARE TURNED ON — See the
setup diagram supplied with the speakers. If your speakers have volume controls,
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