Dell PP19L Laptop User Manual


 
Solving Problems 91
Ensure that you are following the memory installation guidelines
(see "Memory" on page 112)
.
Run the Dell Diagnostics
(see page 77)
.
Network Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide
.
C
HECK THE NETWORK CABLE CONNECTOR
Ensure that the network cable is firmly inserted into
both the network connector on the back of the computer and the network jack.
CHECK THE NETWORK LIGHTS ON THE NETWORK CONNECTOR
No light indicates that no network
communication exists. Replace the network cable.
RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN
CHECK YOUR NETWORK SETTINGS
Contact your network administrator or the person who set up
your network to verify that your network settings are correct and that the network is functioning.
ExpressCard Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide
.
C
HECK THE EXPRESSCARD
Ensure that the ExpressCard is properly inserted into the connector.
ENSURE THAT THE CARD IS RECOGNIZED BY WINDOWS
Double-click the
Safely Remove
Hardware
icon in the Windows taskbar. Ensure that the card is listed.
IF YOU HAVE PROBLEMS WITH A DELL-PROVIDED EXPRESSCARD
Contact Dell.
See "Contacting
Dell" on page 145.
IF YOU HAVE PROBLEMS WITH AN EXPRESSCARD NOT PROVIDED BY DELL
Contact the
ExpressCard manufacturer.
Power Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide
.
C
HECK THE POWER LIGHT
When the power light is lit or blinking, the computer has power. If the
power light is blinking, the computer is in standby mode—press the power button to exit standby
mode. If the light is off, press the power button to turn on the computer.
NOTE: For information on standby mode, see "Power Management Modes" on page 41.
C
HARGE THE BATTERY
The battery charge may be depleted.
1
Reinstall the battery.
2
Use the AC adapter to connect the computer to an electrical outlet.
3
Turn on the computer.
book.book Page 91 Wednesday, October 26, 2005 1:00 PM