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100 Troubleshooting
PROGRAM — The system configuration information does not match the
hardware configuration. The message is most likely to occur after a memory
module is installed. Correct the appropriate options in the system setup
program (see "Dell Technical Support Policy (U.S. Only)" on page 173).
KEYBOARD CLOCK LINE FAILURE — For external keyboards, check the cable
connection. Run the Keyboard Controller test in the Dell Diagnostics (see
"Dell Diagnostics" on page 87).
KEYBOARD CONTROLLER FAILURE — For external keyboards, check the cable
connection. Restart the computer, and avoid touching the keyboard or the
mouse during the boot routine. Run the Keyboard Controller test in the Dell
Diagnostics (see "Dell Diagnostics" on page 87).
KEYBOARD DATA LINE FAILURE — For external keyboards, check the cable
connection. Run the Keyboard Controller test in the Dell Diagnostics (see
"Dell Diagnostics" on page 87).
KEYBOARD STUCK KEY FAILURE — For external keyboards or keypads, check the
cable connection. Restart the computer, and avoid touching the keyboard or
keys during the boot routine. Run the Stuck Key test in the Dell Diagnostics
(see "Dell Diagnostics" on page 87).
LICENSED CONTENT IS NOT ACCESSIBLE IN MEDIADIRECT — Dell MediaDirect™
cannot verify the Digital Rights Management (DRM) restrictions on the file,
so the file cannot be played (see "Dell MediaDirect problems" on page 106).
MEMORY ADDRESS LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE —
A memory module may be faulty or improperly seated. Reinstall the memory
modules and, if necessary, replace them (see "Memory" on page 137).
MEMORY ALLOCATION ERROR — The software you are attempting to run is
conflicting with the operating system, another program, or a utility. Shut
down the computer, wait 30 seconds, and then restart it. Try to run the
program again. If the error message still appears, see the software
documentation.
MEMORY DATA LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE — A
memory module may be faulty or improperly seated. Reinstall the memory
modules and, if necessary, replace them (see "Memory" on page 137).
MEMORY DOUBLE WORD LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING
VALUE — A memory module may be faulty or improperly seated. Reinstall the
memory modules and, if necessary, replace them (see "Memory" on page 137).
MEMORY ODD/EVEN LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING
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