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Contents 9
Dell MediaDirect problems . . . . . . . . . . . . 106
Other software problems
. . . . . . . . . . . . . 107
Memory Problems
. . . . . . . . . . . . . . . . . . . . 108
Network Problems
. . . . . . . . . . . . . . . . . . . 108
Mobile Broadband (Wireless Wide Area
Network [WWAN])
. . . . . . . . . . . . . . . . . 109
Power Problems
. . . . . . . . . . . . . . . . . . . . . 110
Printer Problems
. . . . . . . . . . . . . . . . . . . . 111
Scanner Problems
. . . . . . . . . . . . . . . . . . . . 112
Sound and Speaker Problems
. . . . . . . . . . . . . 112
No sound from integrated speakers
. . . . . . . . 112
No sound from external speakers
. . . . . . . . . 113
No sound from headphones
. . . . . . . . . . . . 113
Touch Pad or Mouse Problems
. . . . . . . . . . . . . 113
Video and Display Problems
. . . . . . . . . . . . . . 114
If the display is blank
. . . . . . . . . . . . . . . . 114
If the display is difficult to read
. . . . . . . . . . 115
If only part of the display is readable
. . . . . . . 116
Drivers
. . . . . . . . . . . . . . . . . . . . . . . . . . 116
What Is a Driver?
. . . . . . . . . . . . . . . . . . 116
Identifying Drivers
. . . . . . . . . . . . . . . . . 117
Reinstalling Drivers and Utilities
. . . . . . . . . . 117
Troubleshooting Software and Hardware Problems
in the Windows Vista
®
Operating System . . . . . . . 119
Restoring Your Microsoft
®
Windows Vista
®
Operating System
. . . . . . . . . . . . . . . . . . . . 120
Using Windows Vista System Restore
. . . . . . . 121
Using the Operating System Media
. . . . . . . . 124
book.book Page 9 Tuesday, October 7, 2008 6:00 PM