Filter
Top Products
Troubleshooting Your System 125
Troubleshooting the Microprocessor
Problem
• Error message indicates a processor problem.
• Diagnostic indicator code indicates a problem with the processor or system
board.
• A heat sink is not installed for the processor.
Action
CAUTION: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before performing any
procedure, see your Product Information Guide for complete information about
safety precautions, working inside the computer and protecting against
electrostatic discharge.
1
If possible, run the appropriate online diagnostics test. See "Using Dell
PowerEdge Diagnostics" on page 127.
2
Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
3
Open the system. See "Opening the System" on page 47.
4
Ensure that the processor and heat sink are properly installed. See
"Replacing the Processor" on page 82.
5
Close the system. See "Closing the System" on page 47.
6
Reconnect the system to the electrical outlet, and turn on the system and
attached peripherals.
7
If possible, run the appropriate online diagnostic test. See "Running the
System Diagnostics" on page 127.
If the tests fail or the problem persists, continue to the next step.
8
Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
9
Open the system. See "Opening the System" on page 47.
10
R
eplace
the processor. See "Replacing the Processor" on page 82.
11
Close the system. See "Closing the System" on page 47.
book.book Page 125 Wednesday, April 15, 2009 8:47 PM