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Advanced Troubleshooting 57
3
Click
Next
.
The
System Restore
screen appears and the computer restarts.
4
After the computer restarts, click
OK
.
Enabling System Restore
If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System
Restore is automatically disabled. To see if System Restore is enabled:
1
Click the
Start
button and click
Control
Panel
.
2
Click
Performance and Maintenance
.
3
Click
System
.
4
Click the
System Restore
tab.
5
Ensure that
Turn off System Restore
is unchecked.
Resolving Software and Hardware Incompatibilities
If a device is either not detected during the operating system setup or is detected but incorrectly
configured, you can use the Hardware Troubleshooter to resolve the incompatibility.
To resolve incompatibilities using the Hardware Troubleshooter:
1
Click the
Start
button and click
Help and Support
.
2
Ty p e
hardware troubleshooter
in the
Search
field and click the arrow to start the search.
3
Click
Hardware Troubleshooter
in the
Search Results
list.
4
In the
Hardware Troubleshooter
list, click
I need to resolve a hardware conflict on my
computer
, and click
Next
.
Reinstalling Microsoft
®
Windows
®
XP
NOTICE: You must use Windows XP Service Pack 1 (SP1) or later when you reinstall Windows XP.
Before You Begin
If you are considering reinstalling the Windows XP operating system to correct a problem with a
newly installed driver, first try using Windows XP Device Driver Rollback (see page 54). If Device
Driver Rollback does not resolve the problem, then use System Restore (see page 55) to return your
operating system to the operating state it was in before you installed the new device driver.
NOTICE: Before performing the installation, back up all data files on your primary hard drive. For
conventional hard drive configurations, the primary hard drive is the first drive detected by the computer.