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Maintenance and Troubleshooting
R4C448
Rev. C
A5 size CHAP7.FM
2/11/00 Pass 3
L
Proof Sign-off:
tanto name SEI Y.Takasaki M.Fujimori
leader name M.Fujimori
editor name SEI M.Kauppi
The scanner software does not work properly.
Cause What to do
Software is not installed
properly.
Make sure your software is installed
correctly.
For Windows 98 users:
Check if your scanner is listed more
than once in the Scanners and
Cameras Properties dialog box. To
view the dialog box, double-click the
Scanners and Cameras
icon in
Control Panel. Remove your scanner
every place it appears in the dialog
box, then reinstall EPSON TWAIN
following the instructions in the
Chapter 3.
Note:
When reinstalling the scanner software, if
a dialog box does not appear and a message
box and followed by a dialog box
requesting the EPSON Scanners Driver
Disk appears instead, insert the Scanner
Software CD in the CD-ROM drive.
Make sure to specify the correct drive
letter, the EPSON folder, the folder of
your preferred language, and the Win98
folder as the location.
Computer system
doesn’t meet the
requirements.
Make sure your computer meets the
memory and other system
requirements specified for the
software you are using.
Not enough memory is
available.
Make sure the computer has enough
memory for your software. If the
computer does not have enough
memory available, see your software
and computer documentation for
details.