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7
Maintenance and Troubleshooting
7-23
R4C448
Rev. C
A5 size CHAP7.FM
2/11/00 Pass 3
R
Proof Sign-off:
tanto name SEI Y.Takasaki M.Fujimori
leader name M.Fujimori
editor name SEI M.Kauppi
Software is not installed
properly and EPSON
TWAIN 4 or 4U does not
appear in the TWAIN Data
Source list.
Make sure your software is installed
correctly.
For Windows 98 users:
Check if your scanner name appears
under Imaging Device hardware type
without a ? or ! mark in the Device
Manager menu. To view this menu,
right-click the
My Computer
icon on
the Desktop. If your scanner appears
with a ? or ! mark, or appears as an
Unknown devices hardware type,
click
Remove
while your scanner is
connected and turned on to remove it
from the Device Manager menu. Then
reinstall EPSON TWAIN following
the instructions in the Chapter 3.
Note:
If the EPSON Scanners Driver Disk is
requested when reinstalling the scanner
software, insert the Scanner Software CD
in the CD-ROM drive and make sure to
specify the correct drive letter, the
EPSON folder, the folder of your preferred
language, and the Win98 folder as the
location.
You can’t select optional equipment (Automatic Document
Feeder or Film Adapter).
Cause What to do
Option is not installed
properly.
Make sure the optional equipment is
installed correctly. See Chapter 6.